Job Description:

We are currently seeking a meticulous and detail-oriented Completion Executive for Deep Cleaning to join our team. The Completion Executive will be responsible for overseeing the final stages of deep cleaning projects, ensuring that all areas have been thoroughly cleaned and sanitized to meet our high standards of cleanliness and hygiene. This role requires strong organizational skills, attention to detail, and the ability to coordinate with cleaning teams to achieve exceptional results.

Responsibilities:

1. Project Coordination: Coordinate with cleaning teams to schedule and oversee the completion of deep cleaning projects in various locations, ensuring adherence to project timelines and specifications.
2. Quality Assurance: Conduct detailed inspections of cleaned areas to ensure that all surfaces, fixtures, and equipment have been properly cleaned, sanitized, and restored to pristine condition.
3. Problem-solving: Identify any areas that require additional attention or rework, and work with cleaning teams to address issues promptly and effectively.
4. Inventory Management: Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper storage to support ongoing deep cleaning operations.
5. Client Communication: Serve as the main point of contact for clients during the completion phase of deep cleaning projects, providing updates on progress and addressing any concerns or feedback.
6. Documentation and Reporting: Maintain accurate records of project completion activities, including inspection reports, work orders, and client communications, and provide regular updates to management.
7. Team Leadership: Provide leadership and guidance to cleaning teams during the completion phase, ensuring that all team members understand their roles and responsibilities and are working efficiently and effectively.
8. Safety Compliance: Enforce safety protocols and regulations to maintain a safe working environment for cleaning teams and ensure compliance with health and safety standards.
9. Client Satisfaction: Ensure that all completed projects meet or exceed client expectations for cleanliness, hygiene, and overall quality, and address any client concerns or issues in a timely and professional manner.
10. Continuous Improvement: Identify opportunities for process improvements and efficiency gains in the completion phase of deep cleaning projects, and implement best practices to enhance overall project outcomes.

Qualifications:

1. High school diploma or equivalent; Bachelor’s degree in Hospitality Management, Facilities Management, or related field preferred.
2. Minimum of 2 years of experience in deep cleaning or facilities management, with experience in project coordination and quality assurance.
3. Strong knowledge of cleaning techniques, sanitation standards, and industry best practices for deep cleaning operations.
4. Excellent communication and interpersonal skills, with the ability to effectively interact with clients, cleaning teams, and other stakeholders.
5. Proven leadership abilities, with experience supervising and motivating teams to achieve project goals.
6. Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously.
7. Proficiency in Microsoft Office Suite and project management software.
8. Commitment to upholding ethical standards and promoting a culture of excellence and professionalism.

Application Instructions:

To apply for this position, please submit your resume and a cover letter detailing your relevant experience and qualifications to hr@thecleaning.company. Please include “Completion Executive for Deep Cleaning” in the subject line.